Please get in touch with our customer service under the following email address - service@joyceandgirls.com
You can make purchases either via credit card or debit card.
When you confirm a selection of items within your basket you will be directed through our secure payment gateway in order to complete the order.
With the shipping confirmation, a tracking number is generated and shared with you within the next two working days after completing your order. If a package has not arrived after the indicated period we ask you to get in touch with our customer service at service@joyceandgirls.com
The items delivered were delivered in e negligent state with damages already apparent on the packaging. In this case please make sure to take pictures of the package delivered before opening. We the content within the package also shows transport damages we ask you to report this with pictures and get in touch with our customer service at service@joyceandgirls.com
Finding the Right Size
For more insight on the sizes we offer please take a look at the size table here.
If you still feel unsure, please get in touch with our customer service at service@joyceandgirls.com
Would you like one of our customer service representatives to get in touch with you for a consultation.
You have received a voucher and you would like to use it within your next purchase. The voucher can be applied at the end of the check-out process. Upon making the purchase you cost be able to see the discounted amount based on the voucher.
Please make sure to use the exact same format as the voucher given to you. If you still receive an error message it most is likely that the voucher is no longer active.