Shipping policy

In order to be able to offer you the best service we use the following selection of logistics providers. These include: DHL, DPD, UPS and Fedex

Respectfully per destination we apply the following shipping costs as seen within the table below. These costs are once again presented to you during the payment process process when completing an order. When an order is greater than €300, the delivery cost is covered by us.

Returns:

Within the shipment sent to you, you will receive return delivery instructions respectfully.

Returned items are to be sent to the following address:

Joyce & Co AG
c/o MBE 0125
Widdersdorfer Strasse 248 / 252
50933, Cologne
Germany

The cost of return shipping will not be covered Joyce & Co AG.


Notes on Returns:

In accordance with consumer protection legislation, you may exercise your right to return purchased products without incurring any penalty and without the need to provide any reason, by informing Joyce & Co AG  within fourteen (14) days from the date on which you received your order from joyceandgirls.com.